在一些外企或是和國外的客戶溝通，為了使自己的工作更有效率，我們就需要提前和對方確定好相關(guān)事宜。這時(shí)候，電話就起到很重要的作用，它還能解決許多當(dāng)面不好說的問題。今天我們就來學(xué)習(xí)一下如何用電話預(yù)約和解決問題吧~
A: And the number?
電話號碼呢?
B: 021-64358796
A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.
好的，Smith先生，早上晚些時(shí)候，你會收到Bush先生的電話。
B: Thank you for your help. Good-bye.
謝謝你的幫助，再見。
A: You are welcome. Good-bye.
別客氣，再見。
A: Madison Industries. This is Cathy Winer speaking. Can I help you?
Madison工業(yè)公司，我是Cathy Winer, 我能幫您嗎?
B: Good afternoon. Could you connect this call with Mr. Black, please?
下午好，麻煩你接到Black先生，好嗎?
A: May I know who’s calling?
請問您是哪位?
B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company.
這里是A.B.C電腦公司的Mary Fox. 我是替我們公司總經(jīng)理Tom Backer先生打電話。
A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?
對不起，F(xiàn)ox小姐。Black先生正在開會，請告訴我你的電話號碼，我會讓他給你打電話的，好嗎?
B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.
我想Baker先生想現(xiàn)在和Black先生說話，他有緊急事情與Black先生商量，不能拖延。
A: OK. Then, would you please hold the line? (one minute later)
好的，請你別掛機(jī)。(一分鐘后)
Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.
Fox小姐，電話接通了，Black先生可以和你通話了，請吧。
B: Thank you for your kind assistance, Ms. Winer.
非常感謝你的善意幫助，Winer小姐。
A: You are welcome.
別客氣。
>>>>>><<<<<<
A: Good morning. NTT Co…
早上好，NTT公司。
B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please?
你好，可以和出口部負(fù)責(zé)人Ira Black先生通話嗎?
A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling?
對不起，Black先生剛出去。可以問一下您是哪位嗎?
B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?
我是Ace咨詢公司的John Carter. 請你告訴我什么時(shí)候能找到他。
A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message?
我真的一點(diǎn)都不知道Black先生什么時(shí)候會在辦公室。您可以過一會兒再打來或者給他留言嗎?
B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.
我覺得還是留下一個(gè)口信比較好。不過這件事很要緊，請一定將留言傳達(dá)給他。
A: I see. I’m sure to pass your messages to Mr. Black.
明白了，我一定把您的留言傳達(dá)給Black先生。
B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later.
那就好，你可以告訴他，由于意外變化，在進(jìn)一步通知之前，請勿給NNC公司發(fā)貨。事關(guān)重大，稍后我會做出解釋。
A: Okay, let me repeat your message to see if I’ve got it all.
行。我重復(fù)一遍留言，看看是否記全了。
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