當(dāng)代職場人的兩大未解之謎:為什么客戶總在周五下班前發(fā)需求?為什么精心寫的郵件只配得到一個"OK"?
別慌!今天送你一份《商務(wù)郵件通關(guān)秘籍》,10個技巧讓你從"已讀不回"進(jìn)階到"秒回專業(yè)戶"。
文末還有神秘彩蛋,打工人必備!??
?? 10大商務(wù)郵件必殺技
1?? 標(biāo)題要像新聞頭條
? "Question"(太敷衍)
? "Urgent: Approval Needed for Q3 Budget by 5PM"(具體+時間+行動)
2?? 開頭3秒抓住注意力
? "I'm writing to..."(廢話文學(xué))
? "Following up on our call about [具體項目]..."(直切主題)
3?? 提要求黃金公式
? "Would it be possible to...[請求] by [時間] so that [好處]?"
(例:"Would it be possible to share the draft by Tuesday so we can align with the legal team?")
4?? 說"不"的高級操作
? "We can't do this."(太生硬)
? "While we're unable to [X], we could alternatively [Y]..."(提供Plan B)
5?? 催進(jìn)度不招人煩
? "Did you get my last email?"(靈魂拷問)
? "Just circling back on this - should we adjust the timeline?"(溫柔提醒)
6?? 附件防漏指南
? "Find attached..."(90%會漏看)
? "I've attached [文件名] with [關(guān)鍵內(nèi)容] for your review."(強調(diào)價值)
7?? 會議邀請心機寫法
? "Let's have a meeting."(令人恐懼)
? "Proposing a 30-min sync to finalize [議題]. Does Wed 2PM or Thu 11AM work?"(帶選項)
8?? 抄送潛規(guī)則
?? To欄:必須采取行動的人
?? Cc欄:"FYI"觀察員們
(亂抄送=職場社死現(xiàn)場)
9?? 錯誤道歉模板
? "Sorry for the mistake."(太蒼白)
? "Thanks for catching that - I've corrected [具體內(nèi)容] and updated the version in [位置]."(行動力滿分)
?? 簽名檔小心機
?? 只寫名字
?? 加時區(qū)/緊急聯(lián)系方式/公司標(biāo)語
(例:John Zhang | GMT+8 | [緊急電話] | "Delivering Excellence Since 2020")
?? 隨堂測驗
客戶說"I'll get back to you soon",三天沒動靜,高情商跟進(jìn)郵件應(yīng)該?
A. "Hello???"
B. "Would you like me to check with [其他聯(lián)系人]?"
(答案:B!A像討債,B像神助攻)
被"asap""tks""pls"這些縮寫逼瘋?
必克英語外教1v1帶你解鎖:
? 20個拯救郵件尷尬的萬能句式
? 如何把"催債郵件"寫得像暖心提醒
?? 限時0元體驗 【點擊領(lǐng)取:http://m.spiiker.com/daili/?qd=xlxx】
(老板再也不用擔(dān)心我寫郵件了)