Today, I'm going to give you three magic phrases that you can useto instantly boost your confidence.

今天給大家介紹三句神奇短語，幫你提升說話自信，發(fā)言不尷尬。

When you need to present an idea, make a request, and so muchmore. You know, many of us, when we walk into what we know is going to be,maybe a challenging communication situation, we lack confidence, because wesimply do not have the tools.

當(dāng)你需要表達(dá)一個(gè)構(gòu)想、提出一個(gè)要求、還有更多其他需求的時(shí)候。你知道，我們之中許多人，當(dāng)我們走進(jìn)一個(gè)我們知道會(huì)是怎樣的場合，或許是個(gè)有挑戰(zhàn)性的溝通情境時(shí)，我們?nèi)狈ψ孕牛驗(yàn)槲覀兏緵]有工具。

Part A：3 magic phrases

And today, what I am going to give you are the three magic phrasesas I said.

因此，要交給大家說的三句神奇短語。

1

Magic phrase number one

"That may be but..."

"也許是那樣但......"

Repeat that, "That may be but..."

覆誦一遍："也許是那樣但......"

2

Magic phrase number two

"I understand, however..."

"我了解，不過......"

Repeat that, "I understand, however..."

重復(fù)一遍："我了解，不過......"

3

Magic phrase number three

"I see your point, and..."

"我懂你的意思，但......"

Repeat that, "I see your point, and..."

再說一遍："我懂你的意思，但......"

Part B : how to use ?

The way we would use these particular magic phrases is like this:For example, let's say that you talk to the scheduler at work, and you say tothe scheduler...

而我們使用這些特定神奇短語的方法是像這樣：例如，假使說你和工作上的人事管理專員對(duì)話，然后你跟專員說......

"Hi, Susan, I'd like to request the last week in May off forpersonal business."

"嗨，Susan，因?yàn)樗饺耸聞?wù)，我想要請(qǐng)五月最后一星期的假。"

And she would have said to me, "You just had a week off inJanuary.”

然后她會(huì)對(duì)我說："你一月才請(qǐng)過一星期的假。”

Remember, use your first magic phrases.

記得，用你的第一個(gè)神奇短語。

"That may bebut I'd like to request the last week off in Mayfor personal business.”

"也許是那樣，但我因?yàn)樗饺耸聞?wù)想要請(qǐng)五月最后一星期的假。"

And she might say, "Asking a lot of time off these days,aren't you?"

而她可能說："最近你請(qǐng)了很多假，沒錯(cuò)吧？"

And I can simply respond, keeping my cool and confidence, by againusing that magic phrase, "I understand. However, I'd like to request thelast week off in May for personal business."

而我可以僅回答，保持我的冷靜和自信，借著再一次使用神奇短語回答："也許是那樣，但我因?yàn)樗饺耸聞?wù)想要請(qǐng)五月最后一星期的假。”

She might keep questioning you: "This is not good for yourworking performance and upset your manager.”

她有可能繼續(xù)質(zhì)疑你，說：“這可能影響你的業(yè)績，老板也會(huì)不高興。”

You can use the third magic phrase like this "I see yourpoint, andI insist. Thank you!”

你可以繼續(xù)使用第三個(gè)神奇短語“我懂你的意思，但我堅(jiān)持如此。謝謝！”

And saying things like that three times in a row again sends avery clear message to the person that you are communicating withthat,"Don't test me. I'm not one of your rude communicators. I ampolished, professional, and prepared.."

而像那樣連續(xù)三次表達(dá)事情，再次向你正在對(duì)話的人傳遞一個(gè)非常清楚的信息："別測試我。我不是你們那種無禮的溝通者之一。我是文雅、專業(yè)、且有備而來的。”

So we can use this in a variety of circumstances.

所以我們可以在各種情況運(yùn)用這個(gè)。

Part 3 : navigational phrases

These are going to be what we call "navigational phrases.”

而這些就是我們所謂的"引導(dǎo)式短語"。

Navigational phrases—you use when it seems as though your messagemight be going off track to help steer you back on track.

引導(dǎo)式短語——當(dāng)你的信息似乎要偏離軌道時(shí)，你用來幫助自己引回正軌。

We all know that some of us communicate with people whointentionally try to throw our message off track.

我們?nèi)贾牢覀冇行┤藭?huì)和一些刻意嘗試將我們的信息引偏的人交談。

And when that happens to you the next time, these three magicnavigational phrases will be exactly what will get you out of that pickle.

而當(dāng)那種事下次發(fā)生在你身上時(shí)，這三句神奇的引導(dǎo)式短語正好是能讓你逃出困境的東西。

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